I'm emailing this remark for you to ensure that AA could possibly far better have the capacity to persuade personnel to get extra courteous when points go Completely wrong.Customer service can make this type of big difference for all those using your service.
I wanted to Permit you understand of an outstanding youthful female you might have Performing to suit your needs at Dallas-Ft. Truly worth airport. Her title is Nyanina Kong, and he or she goes because of the identify of Nina.
I flew from Orlando to Dallas to Las Vegas yesterday and After i got dwelling and unpacked, I discovered considered one of my products was lacking from certainly one of my checked baggage.It had been a shaving kit which was inside a zippered pocket on the outside of the bag. I termed client service in Las Vegas and was instructed there's nothing they are able to do.
I cannot feel you board travellers ahead of doing all of your checks to the plane. Leaving your consumers stuck for over two hours with no to little info is overall bullshit. While you are essentially the same as each airline During this respect, it’s simply just not suitable to take care of your consumers in this way.
I a short while ago flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. One of many stewardesses was a girl named Kim who had been a stewardess for a long period on American. I was traveling with my daughter and her four month old newborn and had several keep on baggage in addition to a bag for your pumping and nursing bottles. Kim was excellent, this sort of an awesome help with many things in the course of our trip which includes but not restricted to obtaining on the flight, getting the bags to the overhead compartments, finding us objects we wanted over the flight and acquiring out on the flight with our baggage.
So, we landed in A further city, stayed the evening there, after which flew in A further Aircraft. We have been all established to go, and afterwards they told us we couldn’t go anyplace resulting from “Mechanical Issues.
Hello，I planned to question questions on provide a cat within the U.S. to China, so I referred to as your Chinese service. The lady identified as Annie picked my cellular phone. I questioned my dilemma and he or she mentioned †there is absolutely no way†I claimed someone told me it is achievable. She claimed †They can be lying†she did not give me any clarification. I made a decision to simply call once again, another girl answered my connect with.
Get your CEO’s to examine repeat company after which they can understand why These are constantly not producing The underside line. I'm able to Actually say that I’m never ever reserving with your airline all over again. many thanks, Sincerely
My criticism is, on March 8th. My baggage was delayed from Chicago, my desired destination was Dane County Airport Madison Wi. When it experienced arrived, it was sent. Nonetheless, the luggage had been ruined and taped up. I identified as inside a criticism at once. I had been givin a number of mobile phone figures along with the firt a person was just a recording to go away my mobile phone and anyone would get back to me.
por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU
Once i bought into the complimentary hotel that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my surprise was not able to see flights that were available on USAIR. She explained to me there were no open up seats on any in the early USAIR flights. I had been on the web and could see that there were readily available flights. I basically booked a flight to show it to her.
I had been delayed on Monday feb 15th two times in advance of being cancelled and bumped to Tuesday. Although I was pissed find here off I comprehended. Then at 10:30pm I obtain a textual content indicating my Tuesday flight was cancelled until Wednesday.
As a consequence of a family members hardship, we have been unable to make our trip as Formerly planned and needed to terminate our reservations. We spoke to the representative at American Airlines and discussed your situation to her, and she proposed that we Get hold of you.
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